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1.3 Based on 8 reviews
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Please see below my complaint to sheer cover and still on 26/5/16 no response I am writing to find out why I have not had a response from yourselfs. This is very upsetting and disappointing. I would like a response to the complaint I have sent and I would like my questions answered please. Sent from my iPhone On 19 May 2016, at 20:47, Sheercover Customer Care wrote: Image Response Dear Thank you for your e-mail. We’re writing to let you... Read more

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I received a past due invoice stating that my account is delinquent. I tried calling the number on the invoice on several occasions but the line was always busy. I looked up the number online only to find the number provided on the invoice mailed to me was the wrong telephone number (800) 564-6281. The correct number is (800) 504-6281 (not 564). First of all, I knew my account was not past due. The last package I received was towards the end of... Read more

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All I can say is do not order this product! They will keep charging your account & send you more junk product just to keep charging you. They will lie & say they received the shipment back, then the next month tell you they didn't, & keep charging you! You will NOT speak to a rep in the USA, it will be the Philippines, a man not even in a warehouse that supplies it. Under our laws here in the US, the CO. must let you speak with a rep here in the... Read more

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I have now been autodrafted FOUR TIMES without giving permission. Someone should SHUT you down, and it just might be the law firm I work for. I should sue for the time it also took from work in order to resolve this matter. In addition, a complaint has been filed with the Better Business Bureau. I hope the system gets better because as it stands, you're basically thieves, and the reviews are proof of such claim. I have never been so disgusted... Read more

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I would strongly encourage everyone not to order from Sheer Cover. They charged my credit card the exact same amount 3 times in one week. When I called to complain I was told it wasn't a mistake, and that I was charged early for a future shipment, and there was nothing that could be done about it. I found that to be very unprofessional so I cancelled my account the next day. This happened around November/December. It's now the end of January,... Read more

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Have used wen shampoo 15 months ago regularly made my hair feel really soft then it became very itchy and little bumps starting coming on my scalp went to dermatologist had a scalp biopsy found nothing still taking antihistamines daily had lost all my hair gradually growing again now have been very depressed about my hair then read your article on wen shampoo. Have been driven mad scalp is very irritated all the time. It could well be your... Read more

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I was receiving shipments from SC about every three or four months. Well, when I went to cancel about two months ago, it took me over half an hour to get the woman from costumer service to let me cancel. She argued with me and told me I could change how often I receive the shipments, but that wasn't what I wanted. So finally when she tells me she'll cancel the account, she tells me that I still owe SC over $90!! I asked why this was since every... Read more

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I have been baling with thus company for almost a YEAR now. I got my starting kit, didn't care for the makeup and so I cancelled my order. A month later, another box showed up on my porch. By the time I got around to calling, I could not return the makeup. So it sat in my garage as 3 more payments left my account. 3 months after my last payment, another payment mysteriously left my account. When I called them, the box of makeup still in my... Read more

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Sheer cover sent me product after I called and asked them to stop. I followed their instructions to return it to them, at my expense for shipping and handling! Did I mention for product I didn't want? Then they call to harass me. I tell them that I have the tracking number, with the date, time, place, name of person who signed for it; they say its not their department. I have to call another number... Really? I told them the tracking number,... Read more

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Placed an order with Wen and Sheer Cover. They have an automatic re-order set up unless you cancel, which I did. They withheld funds from my checking account which created overdraft charges. I called and they said the order had been canceled and my account was no longer active. Several days later I get a Sheer Cover order, which I didn't order. My account once again went into overdrawn status and fees were charged my account. Called... Read more

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